Privacy Policy

Last updated: October 16, 2023

Inovex Inc. (“Inovex”, “Naryant”, “we”, “us”, and “our”) respects the importance of the privacy of your personal information. We provide this Privacy Policy so you know about our information handling and storage practices and understand how we collect, protect, use, and share the personal information we receive about you from your use of websites and web applications under naryant.com and other websites on which this Privacy Policy appears (collectively, the “Site”) or otherwise in connection with our products or services. By accessing or using the Site or interacting with us in connection with our products or services, you agree to the terms of this Privacy Policy.

Your visit to the Site and any dispute over privacy is subject to the Terms of Use, including limitations on damages and application of the law of the Province of Ontario. Use of this Site is strictly voluntary. If you do not agree to our Privacy Policy and Terms of Use, you must immediately log off the Site and may not use the Site. Additionally, we may not be able to assist you in connection with matters relating to our products or services.

THE DATA WE COLLECT

Anonymous Electronic Information.  In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. However, we collect your computer’s or mobile device’s IP address, which you necessarily disclose when you visit the Site, so that data (such as the web pages you request) can be sent to your computer or device.

Cookies. The Site utilizes “cookies,” which are text files placed on your computer that web pages on the Site may use to store data on your computer or send data to our web servers. We may use cookie data to “recognize” you when you return to the Site, to save your user ID, to track your login time and session expiration time on the Site, to troubleshoot how the Site operates, and for internal analysis of how people use the Site. Should you decide not to accept cookies from the Site, you will limit the functionality we can provide when you visit and use the Site.

The Site is not designed to respond to “do not track” requests from web browsers.

Through Your Interactions with Us.  When you engage in certain activities on the Site or otherwise interact with us, such as requesting a demo on the Site, or using our online platform products, contacting us for support or other inquiries, we may ask you to provide personal and other information.  The information we will require will depend on the activity.  If you do not provide the mandatory information for a particular activity, you will not be able to engage in that activity. You may also limit your ability to use all or a portion of the Site.  If you are a registered user of the Site, we may track when and how you use the Site and the operations you perform on the Site.

Information Obtained from Other Sources.  We may obtain information about you from other companies and organizations.  We may combine such information with information we have collected or may collect about you.  We may also collect information that is publicly available.  For example, we may collect information about you when you interact with us through social media. We are not responsible for the accuracy of any information provided by other sources or the data practices of other sources.

We collect both personally identifiable information (PII) and non-personally identifiable information (non-PII) when you interact with our platform. PII may include, but is not limited to:

  • Name
  • Email address
  • Contact information
  • Other information you voluntarily provide

Non-PII may include:

  • Browser type
  • Operating system
  • IP address
  • Website usage data

HOW WE COLLECT INFORMATION

We collect information through:

  • Direct Interaction: When you provide information during account creation, inquiries, or usage of our platform.
  • Automated Technologies: Through cookies and similar technologies when you use our website and services.
  • Third-Party Sources: We may receive information from third-party services and business partners.

USE OF THE DATA WE COLLECT

We use personal information to provide and improve our products and services, including the Site, for purposes in our legitimate interests and for compliance with applicable laws. We do not share your information with any third parties.

To Operate Our Business.  We process personal information where you give us your consent or on the basis that it is: (a) necessary for the performance of a contract we have with you; (b) in our or a third parties’ legitimate interests such as a contract with your employer under which we are required to deliver products or services; or (c) for compliance with a legal obligation. We may use your personal information for particular activities, including, without limitation, providing products and services to you or your employer, responding to your inquiries, customer service and technical support, marketing and research, developing and displaying content tailored to your interests, providing product, promotional and other information to you, and to contact you regarding administrative notices. Depending on the circumstances, we may share this information with our affiliated entities, marketing partners, and other parties with whom we collaborate. If we are collecting your personal information under a contract with your employer, we may share your personal information with your employer. In addition, if we use service providers, these service providers may have access to your personal information to perform contractually specified services on our behalf. Where we share your nonpublic personal information with third parties, we will ensure that there are contractual restrictions on their use and disclosure of that information.

To Improve Our Business.  We may use your IP address and similar website or application use information to: (i) help diagnose problems with the Site, administer and improve the Site, and measure the use of the Site; (ii) identify the type of web browsers used, the pages viewed, the web sites from which a visitor found this Site, and the search terms and search engines used to find this Site; and (iii) gather other web analytics information relating to visitors’ use and navigation of the Site. This information does not identify you personally. On occasion we may aggregate this data with data on the pages visited by other users to track overall visitor traffic patterns and provide this aggregate information to vendors, business partners, or affiliates.

The information we obtain using standard Internet technology, such as web beacons, tracking pixels, and other similar technologies, enables us to customize the services we offer visitors to our Site, to deliver targeted content, and to measure the overall effectiveness of our online content, advertising, or programming or other activities.

We may use the information you provide in an anonymous or aggregated format that does not identify you personally, which uses might include, without limitation, to evaluate existing products, services, and systems; to assist in the development of new products or services; research; benchmarking; advertising; and to identify trends and changes.

In addition, since our database is a business asset, in the event we are reorganized or become part of another organization, you consent to the sale, assignment, or transfer of your personal information to a successor that acquires substantially all of our business assets, or to an affiliate, as applicable.

SHARING OF YOUR PERSONAL INFORMATION

We do not sell personal information to third parties. Other than as set forth in this Privacy Policy, we do not transfer, share or disclose personal information to third parties. We do not disclose personal information of individuals we know to be under the age of 16 to other businesses or third parties for consideration. We will not, in any circumstances, share your personal information with other individuals or organizations without your permission, including public organizations, corporations or individuals, except when applicable by law. We do not sell, communicate or divulge your information to any mailing lists.

LEGAL BASIS FOR PROCESSING

We process your information based on legal grounds provided by applicable data protection laws, including consent, contract necessity, and legitimate interests.

COMPLIANCE WITH DATA PROTECTION LAWS

We adhere to the principles of PIPEDA, GDPR, CCPA, CPRA, and CalOPPA. This includes:

  • Providing transparency about the processing of your information.
  • Obtaining consent where required.
  • Implementing security measures to protect your information.
  • Offering choices regarding the use of your information.

GOOGLE ANALYTICS

Our website uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics may collect and process data about your use of our website. For more information about how Google Analytics collects and processes data, please visit Google's Privacy & Terms

SECURITY OF PERSONAL INFORMATION

We take the security of personal information seriously and we take what we believe to be reasonable precautions and have implemented certain safeguards to protect the security of data and personal information. We may transmit your personal data to third parties outside Canada for storage or processing. We will attempt to ensure that your personal information will be subject to appropriate safeguards and that it is processed and secured in accordance with applicable law. However, we cannot guarantee against any loss, misuse, unauthorized disclosure, or alteration or destruction of data or personal information. While we strive to protect your personal information, we do not guarantee the security of any information you transmit to or from the Site (absent a separate contract with us), by email or otherwise, and you provide such information at your own risk. You acknowledge that: (a) there are security and privacy limitations in computer systems and on the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Site, including personal information, cannot be guaranteed; and (c) any such information and data may be viewed or tampered with by a third party while such information or data is being used, transmitted, processed, or stored.

OUR RELATIONSHIP TO OTHER WEBSITES

This Site may contain links to other websites. If you visit one of these other websites, we encourage you to review the privacy policy on that website. We are not responsible for the policies and practices of other websites, and any information you submit to those websites is subject to their privacy policies.

HOW LONG WE KEEP PERSONAL INFORMATION

We store the personal information we collect about you for as long as is necessary for the purpose(s) for which we collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

YOUR RIGHTS AND REQUESTS

You have the right to:

  • Access your information and receive information about its processing.
  • Rectify inaccuracies in your information.
  • Erase your information under certain circumstances.
  • Object to the processing of your information.

All privacy requests relating to your personal information, including those related to access to, rectification of, restriction of, processing of, sharing of, or objection to the processing of your personal information, withdrawal of consent to handle your personal information, the right to be forgotten, or to opt-out of the sale of your personal information (in case our policy changes), can be submitted to us by contacting via email: contact@naryant.com.

All communications must be in the English language. Please clearly state what information you are requesting and any other requests you are making. You can designate an authorized agent to submit requests on your behalf. However, we will require written proof of the agent’s permission to do so and verify your identity directly. We will respond to reasonable requests within the time limits established by applicable law or within a reasonable time if no time limit is established by applicable law.

If you or your authorized agent sends us an email requesting that we take action regarding your personal information or the right to be forgotten, the requesting email MUST come from the email address we have on file for you in order to verify that the request is valid and also to protect your personal information. All other requests must be made in writing or otherwise be verifiable as originating from you or your authorized agent. In order to protect your information and because people may have the same name, we will only provide or delete personal information that we can verify is associated with your particular email address or where we can reasonably identify the identity of the requestor.

For your protection, we may ask you for additional information to verify your identity. In most cases, we will provide the information you request and correct or delete any inaccurate personal information you discover. We reserve the right, however, to limit or deny your request to the extent permitted by applicable law if: (a) complying with the request may present a threat to the personal safety, property, or rights of any other person or organization; (b) complying with the request may lead to a violation of applicable laws or regulations; (c) we are not required to comply with the request because of a legal rule or exception; or (d) you have failed to provide us with sufficient evidence to verify your identity. We will not delete personal information if that personal information is related to an ongoing transaction. Even after a request, we may also keep personal information where necessary to comply with applicable laws or where necessary to protect a legal right or fulfill a legal obligation.

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy, in whole or in part, at any time without notice to you. You expressly waive any right to receive notice of any revisions to this Privacy Policy. We encourage you to review this Privacy Policy regularly in your use of the Site to ensure you are aware of current practices. Any use of the Site following the date on which the revised Privacy Policy is published on the Site shall constitute your acceptance of all such changes.

The latest version will be posted on this page.

This Privacy Policy supplements any agreements you already have with Inovex, Inc., such as our Standard Terms and Conditions, website terms and conditions, and any other agreement. Our Privacy Policy does not replace the terms of those agreements. By agreeing to those terms and using Naryant’s website, products, software and services, you are consenting to the collection and use of your personal information by Inovex Inc. in accordance with this privacy policy. This policy was written in accordance with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).

ACCESS TO AND VIEWING OF YOUR PERSONAL INFORMATION

You can, at any time, access the personal information we have collected about you, modify it or ask us to delete it.

CONTACT US

If you have any questions or comments regarding this Privacy Policy, please contact us by email: contact@naryant.com or in writing to the address below:
Naryant
1200 Speers Rd
Unit 26
Oakville, ON L6L 2X4
Canada